A virtual doorman service developed for a major client in New York. The overall solution consists web portals for the residents, iPhone and android applications for residents. It has an operator portal that allows them to manage critical operations at the contact center. An advanced video viewing application with supports video feeds from different DVR hardware, and generates alarms based on an event at the building location. An advanced delivery management software for notifying residents about received deliveries. Integrated SIP based VoIP intercoms at all door stations. It also has an advance administration portal for managing the whole service.